Frequently Asked Questions
Everything you need to know about Purple Life Sciences fashion.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location.
How do I return an item?
You can return any unworn and unwashed items within 30 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific product dimensions.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your materials sustainably sourced?
At Purple Life Sciences, we prioritize high-quality, durable fabrics and work closely with suppliers who adhere to ethical manufacturing practices.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.